Privacy Policy

1. Controller

Ekene Sport
Owner: Ekene Ofonze
Im Wiesengrund 1
97253 Eichelsee
Germany

Email: info@ekenesport.de
Phone: +49 151 72930186

2. Website and technical data

When the site is accessed, technically necessary data such as IP address, time, content requested, browser and operating system may be processed. This serves the secure and functional operation of the site. The legal basis, where applicable, is Art. 6(1)(f) GDPR.

3. Cookies

The website uses technically necessary cookies and similar technologies for functions such as the shopping cart, sign-in, checkout, security and settings. No analytics or advertising tracking services are currently in use.

Should non-essential cookies or tracking technologies be used in future, the necessary consent will be obtained and this policy updated.

4. Google Fonts

The fonts used are embedded locally and served from our own server. No data, and in particular no IP address, is transmitted to Google for this purpose when the page is loaded.

5. Customer account and orders

For customer accounts and orders we process in particular name, billing and delivery address, email, telephone where given, and order, product, personalisation and payment data. The legal bases are in particular Art. 6(1)(b) and (c) GDPR.

6. Payment providers

Payments are processed by Stripe (Stripe Payments Europe, Ltd., Dublin, Ireland). Depending on the payment method chosen, the necessary payment data is additionally transmitted to the respective provider — for example Klarna, Amazon Pay, Apple Pay, Google Pay, or the provider of a local payment method (such as iDEAL, Bancontact, EPS or BLIK). Where a provider is established outside the EU or EEA, the conditions set out in section 15 apply. These providers additionally process the data in accordance with their own privacy information. The legal basis is Art. 6(1)(b) GDPR.

7. Invoicing / sevDesk

sevDesk (sevDesk GmbH, Germany) is used to issue invoices and to meet statutory retention obligations. The necessary data, such as name, billing and delivery address, email address and order and payment data, may be transmitted to sevDesk. The invoice for an order is sent as a PDF by email. Commercial and tax retention periods apply.

8. Shipping / Sendcloud

Sendcloud is used for shipping and shipping labels. The necessary delivery and consignment data may be transmitted to Sendcloud and to the carrier used in each case, in particular DHL, FedEx, Hermes, GLS or Deutsche Post.

9. Transactional email / Resend

Resend (Plus Five Five, Inc.) is used for order confirmations and other transactional emails. The necessary data, such as email address and message content, may be transmitted to Resend. Resend states that it stores data in the USA and uses, among other things, standard contractual clauses and the EU-U.S. Data Privacy Framework for EU data transfers.

10. Contact form

The form processes name, email, telephone, message, order number and any uploads in order to handle the enquiry. Depending on the purpose, the legal basis is Art. 6(1)(b) or (f) GDPR.

11. Newsletter / marketing

Resend is currently used only for transactional email. For planned newsletters and marketing emails, the specific provider and legal basis must be added before activation. Abandoned-cart emails must likewise be assessed under data protection law and included in this policy before activation.

12. Reviews and social media

Product reviews are integrated into the website, restricted to verified purchasers and approved manually. Instagram and Facebook are linked or embedded; this policy must be extended if tracking or external embeds are added later.

13. No analytics

No web analytics services such as Google Analytics and no advertising tracking pixels are currently active.

14. Retention

Data is stored only for as long as necessary for the relevant purpose, and for as long as statutory commercial and tax retention obligations require.

15. Recipients and third-country transfers

Depending on the operation, data may be transmitted to hosting and IT service providers, payment providers, Sendcloud and shipping carriers, and Resend. Where data is transferred to third countries, the requirements of Art. 44 et seq. GDPR are observed.

16. Your rights

Under the GDPR you have, in particular, rights of access, rectification, erasure, restriction, data portability and objection. Consent can be withdrawn with effect for the future.

17. Supervisory authority

Complaints may be addressed to the Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany, tel. +49 (0) 981 180093-0, poststelle@lda.bayern.de.

18. Data protection officer

According to the information available, no data protection officer has been appointed. Whether there is a statutory obligation to appoint one must be assessed on the basis of the actual number of employees and the processing activities.

19. Updates

This privacy policy must be updated whenever new services, cookies, tracking, marketing or payment functions are activated.